For months, Nextdoor moderators have struggled with the problem of addressing QAnon content material on its neighborhood websites — however after final week’s lethal assault on the Capitol, the strain between moderators and the corporate’s coverage workforce could have reached a breaking level.
Moderators have been asking Nextdoor to impose a ban towards QAnon content material since a minimum of October, based on discussion board screenshots obtained by The Verge. Last week, Nextdoor moderators started pressuring the corporate straight within the National Leads Forum, a non-public discussion board for moderators on the positioning. In screenshots of discussion board posts, obtained by The Verge, moderators expressed concern that Nextdoor’s misinformation insurance policies didn’t absolutely bar discussions of conspiracy theories like QAnon.
Following final week’s pro-Trump riot on the Capitol, one consumer returned to an early QAnon thread, writing, “I am bumping this up. It’s January 8th. Any policies yet? After the past week, we need some. I also wrote an email to Next Door Leadership about this three months ago and got no response.”
It wasn’t till 5 days after the riot that Nextdoor lastly responded to the request, referring moderators again to the corporate’s coverage on violent content material. In this submit, Caty Ok., Nextdoor head of neighborhood, wrote, “I want to reiterate that the broader Nextdoor team is committed to the safety of all members and communities on the platform.” She continued, “The violent events that took place at the US Capitol last week are no exception.”
But some Nextdoor moderators say that the corporate’s misinformation insurance policies don’t meaningfully tackle QAnon, and haven’t been communicated nicely sufficient to assist communities take care of the conspiracy. The firm’s misinformation coverage asks moderators to report people who distribute “misinformation related to the Election and COVID-19,” however doesn’t straight tackle conspiracy theories like QAnon. After the assault on the Capitol, many QAnon theories carry an implicit danger of inciting violence, however moderators discover it arduous to justify their removing as straightforwardly violent content material. At the identical time, present Nextdoor moderation insurance policies don’t embody a ban on discussions of conspiracy theories.
“The problem is this policy is written so specific to election and Covid-19 information and does not mention any violation that can be used for things like misinformation around politics and inciting fear in the community,” one moderator wrote within the thread.
“Facebook has announced that it will be automatically removing content with the phrase ‘Stop The Steal’ and #StopTheSteal,” Steve C., a California lead responded. “Does Nextdoor plan to do the same?”
On Monday, Caty wrote that “Nextdoor views QAnon as a hate group,” as a response to a thread titled “FB has banned all QAnon Content – what is ND policy?” Caty continued, “If you see content material or members advocating these ideologies, please report them to our workforce and we are going to deal with. I acknowledge we would not have an inventory of teams accessible for you all to reference,