So yesterday I ought to have been travelling from London, through Madrid to Mexico City. The journey has been in poor health fated from the beginning and I’m positive I ought to simply have given up a number of months in the past.
- After reserving BA determined to not run flights on the day I used to be because of fly and rebooked me on to Iberia, through Madrid.
- Earlier within the week Amsterdam closed to flights from the UK and as I ought to have began from there, I needed to persuade BA to drop the section from Amsterdam.
Fast ahead to the day of journey. I checked the Iberia site and citing IATA it confirmed that I might join in Madrid. I made a fast name to Iberia who confirmed that ‘of course’ I might join in Madrid.
Well, it seems that on the best way to the airport the Spanish Government modified its thoughts. Despite figuring out that I had a British Passport, Iberia made no effort to inform passengers earlier than boarding began. We – these with out Spanish passports or residency papers – have been simply instructed to queue till the top of boarding. Only after a bit did the employees inform us that this was as a result of we have been to be denied boarding. There have been 15-20 folks impacted by this, most with cell boarding passes and making an attempt to get to Mexico or Brazil.
The employees then needed to be persuaded to off-load us from the flight so we might preserve the worth of our tickets. I spoke to Gold Guest List reservations they usually confirmed that they might do nothing till IB modified the standing of our bookings.
Navigating my approach again to the Transfer Desk at T5, a useful member of employees spoke to somebody at reservations who kindly waived the change price and rebooked me.