According to 01Net’s how to be 100% reimbursed by the VPN?
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Surfshark is a VPN (Virtual Private Network) provider that holds an important place in the market. Created in 2018, it is nonetheless very qualitative and widespread. Indeed, whether in terms of its security settings or the other services it offers (such as bypassing geo-blocks), this software is very good.
However, for various reasons, you may wish to terminate your subscription with Surfshark. We will therefore see how to cancel it, and above all, explain to you how to obtain a full refund.
Getting Reimbursed by Surfshark: Everything You Need to Know
If you wish to cancel your subscription to Surfshark and obtain a refund, the condition to be respected is to have subscribed less than 30 days ago. Indeed, the VPN offers a 30-day money-back guarantee, so you can change your mind without consequence. This guarantee is valid on all subscriptions taken out from the official VPN website: 1 month, 1 year or 2 years.
To make it work, the process is very easy and fast. Simply submit your request to customer service, available 24 hours a day, 7 days a week. So, send an email to Surfshark customer support or use the live chat offered by the provider and then ask to cancel your subscription and be reimbursed.
The refund will then be full. It will occur within a few days maximum on the means of payment used during your subscription. Surfshark will not ask you for any justification, and the suspension of your access to the service will be immediate.
Terminate Surfshark after 30 days
If it is easily possible to get a refund from Surfshark during the first 30 days of your subscription, what about after? Unfortunately, if you wish to cancel your subscription after this period, you will not be eligible for any refund.
To end your subscription, however, the procedure remains the same: you must inform customer service of your wishes – available 24 hours a day, 7 days a week – by email or live chat. The latter will then cancel the automatic renewal of your subscription.
You will therefore no longer be charged by Surfshark for the renewal of your package. However, you will retain access to the service until the end of your commitment period. As soon as the end date of your subscription arrives, the set will be deactivated.
Which VPN to replace Surfshark?
If you’ve made the decision to leave Surfshark, you may be looking for a new VPN, a better option. In that case, let us introduce you to the most qualitative software currently available: ExpressVPN. This provider ensures your security in an optimal way: it encrypts your browsing data with a powerful algorithm and it hides your IP address at all times (as long as the protection is active, of course).
Moreover, ExpressVPN supplants Surfshark in many areas. You should know, for example, that ExpressVPN has servers in 94 countries, when Surfshark only covers 65. You will therefore be able to access much more geo-restricted content.
Also, ExpressVPN is able to guarantee excellent speeds, better than those of its competitor, for smoother browsing, even in streaming (and in HD), during gaming sessions or downloading torrents.
And if you’re in doubt, know that ExpressVPN has a 30-day money-back guarantee. You can therefore try it risk-free since you will be reimbursed if you change your mind during the first month of using the software.
That’s the end of our article on getting a refund from Surfshark VPN. You now know that to cancel your subscription, you must submit a request to customer service. If you have subscribed for less than 30 days, then you are eligible for a full refund.
On the other hand, if you have subscribed for more than 30 days, you cannot be reimbursed. Your plan renewal will simply be cancelled, allowing you to switch to a better alternative later.
The best alternatives to Surfshark:
94 countries covered
30 days satisfied or refunded
5 simultaneous connections
Our opinion : One of the best VPNs on the market!
90 countries covered
45 days satisfied or refunded
7 simultaneous connections
Our opinion : An excellent VPN with a very large network