If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible. Before Filing a Claim.

DHL tracking: DHL package maybe lost? 

I bought a drone for a factory price of $ 840 via eBay classifieds (money transferred via OnlineBanking)

I now fear that the package has been “lost” at DHL, because after a week, despite express delivery, nothing has arrived and after 2 complaints it has still not been found in the warehouse.

Nothing at all was said about the shipment, and insured payments were made up to $ 500. But the drone costs more.

DHL package maybe lost? DHL missing items Answers

Do I have to do that now? Because it was actually clear that it had to be fully insured.

Did you get a tracking number? DHL lost package reddit

Wasn’t the package insured higher? Then it costs more, but you would get the full price if it is actually lost.

DHL lost package email: What does the shipment tracking say?

Attention, now you will be angry

If your package is only insured up to $ 500 and the value of the goods inside is higher, then you will NOT get a refund. The package should have been insured up to $ 1000.

A little tip for next time:

Parcels with a value of goods higher than 500 $ are never sent with DHL

Send parcels with a value of up to $700 with GLS

Send parcels with a value of goods up to 2500 $ with UPS

If your package gets lost with DHL, you will have to complete a damage notification on their website or call the customer service team. Liability in case of loss is under the Universal Postal Union conventions. For DHL Päckchen International, no liability is offered for damage or loss.

DHL package maybe lost? FAQ

DHL says delivered but no package: Can’t find my DHL package?

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Contact customer service

If the delivery status of your package remains unclear, be sure to contact us straight away. When contacting customer service, you will be asked to provide the consignment number and, if possible, an accurate and detailed description of the goods and packaging.

DHL lost package usa: What if my parcel is lost?

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If you’ve dispatched a parcel that is late or lost, you will usually be entitled to compensation under CRA, covering at least the cost of the delivery. “Contact the delivery company to claim this, and consider whether you’ve paid for insurance or if additional cover was included, such as recorded delivery.

DHL lost package canada: What to do if your package gets lost with DHL?

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For more detailed information of each courier company, check their official websites. If your package gets lost with DHL, you will have to complete a damage notification on their website or call the customer service team. Liability in case of loss is under the Universal Postal Union conventions. What to do if your package gets lost with DHL?

DHL lost package germany: What happens if DHL package is marked as delivered?

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If DHL came to your delivery address (or accidentally delivered it to the wrong location) and the package is marked as delivered then you have a few possible outcomes: The delivery driver forgot your package, marked it as delivered so it didn’t count against their performance statistics and will drop it off the next day. What happens if DHL package is marked as delivered?

Can DHL track express shipments?

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You are authorized to use this tracking system solely to track shipments tendered via DHL by, for, or to you. No other use may be made of the tracking system and information without DHL’s written consent. Need more information about tracking an express shipment with DHL? Check our FAQs to find quick answers to common tracking questions. Can DHL track express shipments?

What is DHL claim policy?

The DHL claim policy states that only two parties have the right to submit a claim: the bill-to party (DHL account holder) or, in certain cases, the shipper. If you do not own the claim rights, Click Here. (eg:18002255345 for US) What is DHL claim policy?